Email and IT Support from Primal Space

Email and IT Support from Primal Space

Email plays such a huge part in our daily lives, especially when running your business. Which is why we’re now pleased to share with our clients some email and IT support solutions to make life easier and keep things running smoothly.

It’s been estimated that we spend more than a quarter of our work life managing emails. Perhaps you can relate? In the past, businesses would traditionally host their emails on their website. But with the evolution of more and more adaptable email platforms that have better functionality and more user-friendly systems, new technology and a demand for a better service is changing how we email forever.

With the large number of variances in different available mail clients and devices for email. It is becoming increasingly more difficult to offer a high standard of assistance or support for the setup, maintenance or remedying of client email settings/setup on smartphones, androids or tablets. Predominantly due to the high amount of various different settings and operating systems being available.  As well as regularly being completely different between one device to another.

To move your email setup into the modern age, we highly recommend to all of our clients to use either Office365 or G-suite by Google Cloud for your website’s emails. Both options still offer you the ability to have your domain within the mailbox but give you a much better system to work from with more flexible add-on’s that make them available across all devices. If your hosting is with us here at Primal Space, we will complete the setup at this end for you free of charge.

G-suite from Google is an excellent collection of apps designed to simplify the day to day running of your business and connect the people in your company. And includes Gmail, google drive and google calendar making it easier than ever for you to stay connected whether you’re in the office, or on the go. Not only this, but they also offer great client support!

Primal Space is predominantly a website design and development agency, as apposed to an IT support specialist company. For that reason, and for those stated above, our ability to support your email issues is limited. It’s not included in the scope of services we offer our clients. Simply because there are people out there who do it better than us.

If you’re looking for support in this field, we highly recommend the excellent email and IT Support service provided by Resource Telecom. With offices in Edinburgh and Glasgow, their in-depth knowledge and expertise in digital communications and IT is invaluable and will serve your business well. We’ve recommended Resource Telecom to multiple clients and had excellent feedback about their service. If you contact them for assistance with your phones or emails, please let them know that Primal Space referred you along. We’ve also used them to configure some advanced settings on our own company emails here at Primal Space HQ on Microsoft Office365! So can speak very highly of them from first hand experience.

We’d like to provide you with a sign-up link for Google G-Suite, as well as some discount codes for you to utilise. …because who doesn’t love a discount!!

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Should the discount code not work, please do get in touch with us and we will issue you with a new discount code directly.

As mentioned earlier above, we are more than happy to change the DNS records on your domain settings for you at this end, free of charge, to help make this transition simpler for you.

We hope you find this blog post helpful. Find out more about the website hosting and support packages we do offer our clients. We are always happy to hear from you. So please don’t hesitate to get in touch. You can email us anytime, to schedule a phone call to chat. Whether you’re looking to make a few changes to an existing website, upgrade an old website, or set up something brand new. We’re happy to provide you with a free quote. Not sure what to go for, check out our portfolio of recent projects for some inspiration. We hope this blog post helps you.